While we take great pride in our professional design, sales and installation team, if your service does not meet or exceed industry standards, we will make it right. That is our commitment to you. We offer great service and stand behind all of our warranties and guarantees. Please contact us if you ever need assistance resolving an issue.
Dedicated Flooring Carpet Installation Warranty
- Dedicated Flooring warrants all commercial and residential labor for a period of twelve months from the date of installation. Types of services covered under this warranty: Seams which gap, unravel or fray, re-stretching and replacement or repair of transitions (metal, etc.). This warranty does not apply to repairs necessitated by abuse, flooding, improper cleaning or by customer’s own repairs or removal of carpet to install stereo wires, cable, phone wires, etc. Consequential or incidental damages resulting from installation service are not covered by this warranty.
- All carpets will change in appearance over time. This is primarily due to foot traffic. Carpet in heavy traffic areas will exhibit the most change. A good quality cushion will help extend the carpet’s appearance. The tips of the tufts in cut-pile carpets, over time and use, will lose some twist, causing it to bloom. This is normal and should be expected. Other non-warranted carpet characteristics include crushing, fading or color loss, footprints, indentations, matting, shading, shedding, filtration soiling, and yellowing. Carpet is not warranted on steps.
- Warranties apply only to carpet for owner occupied, single family, indoor residential installations and do not cover carpet installed in any commercial or business places, daycare facilities, and/or rental properties.
For a full online carpet guide, select one of the manufacturers we carry below to see the most current styles. We use top name manufacturers that carry high quality products and have the best warranties in the business. Dedicated Flooring also adds our own one-year guarantee on our installations. This ensures the quality of workmanship to be professional and in keeping with standards set by the flooring industry.